Archived: Wynyard Woods

Updated 3 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 29 January 2021 and was announced. We gave the provider 24 hours’ notice of our visit.

Updated 3 March 2021

About the service

Wynyard Woods is a care home which can provide personal care for up to 50 people. The care home accommodates people in one adapted building across two floors. One of the floors specialises in providing care to people living with a dementia type illness. At the time of this inspection, there were 46 people living at the service.

People’s experience of using this service and what we found

People felt safe and well cared for by staff who were kind and caring in their approach. Staff had the skills and knowledge to support people. There was a wide variety of activities and opportunities for people to integrate with the community to provide stimulation and avoid isolation.

Staff had been recruited safely and were provided with consistent support. Medicines were managed appropriately, and the service was clean and well-presented throughout. Extensive refurbishment provided a homely environment that people with a cognitive impairment could navigate independently.

Care records were person-centred and risks to people had been considered and reduced where possible. People were fully involved in the planning of their care.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had been deprived of their liberty lawfully.

Systems were in place to allow the registered manager and provider to continuously monitor the quality and safety of the service provided. People were at the heart of the service and their views were listened to.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection (and update)

The last rating for this service was requires improvement (published 3 August 2018) and there was one breach of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulation.

There was also an inspection on 1 August 2019 however, the report following that inspection was withdrawn as there was an issue with some of the information that we gathered.

Why we inspected

This was a planned re-inspection because of the issue highlighted above.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.