About the service Bevis House is a residential care home providing personal to people with learning disabilities and/or physical disabilities in a bungalow style property. The service can provide support for up to six people and at the time of the inspection the home was fully occupied. Each person had their own bedroom and all people enjoy shared use of the communal areas of the home and garden.
The service applied the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
People who used the service could not talk to us about their experience of living at the service and being cared for by staff. However, we spent time with them observing how staff supported them. We noted that relationships and interactions between staff and people living in the home were positive and relaxed. People were clearly at ease in the company of staff and with each other.
We saw that there were enough skilled staff on duty to meet people's needs. People received support and attention they required to safely engage in activities of interest to them and activities of daily living. Risks were well managed, and people received the medication and treatment they needed to keep them safe.
People were supported to maintain good health and had contact with doctors and other healthcare professionals as needed to keep them well. A varied and balanced diet was always provided for people. Staff were well trained and knowledgeable about how people needed to be supported to keep well and enjoy a good quality of life.
People were supported to have maximum choice and control of their lives and staff supported support them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service applied the principles and values of Registering the Right Support and other best practice guidance to deliver good outcomes for people. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The support focussed on people having as many opportunities as possible for them to gain new skills and become more independent.
The registered manager and staff ensured that people’s individual care and support needs were met. Reviews were regularly undertaken so that positive outcomes could be provided for people. Regular contact with healthcare providers was maintained by staff in the home so that healthcare and support needs could be monitored and acted upon as necessary.
Relatives of people expressed confidence in the registered manager and staff, they said they were well informed and updated by the home about all aspects of the care provided. Relationships between the registered manager and staff were positive and all said that communication in the home was good with information about people shared in a timely manner. Regular audits and checks were conducted by the provider to maintain and check on the quality of the service provided.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (with the report published May 2017).
Why we inspected:
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.