About the service Fairhaven Care Home is a care home which accommodates up to 21 people in one adapted building. Fairhaven Care Home is registered to provide accommodation and personal care for adults with dementia or physical health and support needs. At the time of the inspection there were 19 people living at the service.
People’s experience of using this service and what we found
People were happy living at Fairhaven Care Home and spoke very positively about the care they received.
Recruitment practices were effective and there were sufficient numbers of staff available to meet people's needs in a safe and unhurried way. People were protected from avoidable harm and individual, environmental and infection control risks were managed appropriately.
People received their prescribed medicines as required. There were safe arrangements in place for obtaining, storing and disposing of medicines.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's care plans and risk assessments contained detailed information about them and their care and support needs. This helped to ensure staff delivered care that was individual to each person.
The service had a positive person-centred culture. Both people and staff told us the management team were approachable. The service worked in partnership with other agencies to aid joined up, person centred care provision.
Effective quality assurance systems had been developed and implemented to continually assess, monitor and improve the quality of care people received.
The management team were open, approachable and supportive. Everyone was confident they would take action to address any concerns promptly.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published 16 March 2021).
Why we inspected
This was a planned inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
We undertook a focused inspection to review the key questions of safe and well-led only. We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect it. Ratings from previous comprehensive inspections for these key questions were used in calculating the overall rating at this inspection. Please see the safe and well led sections of this report.
The overall rating for the service has not changed and remains Good. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Fairhaven Care Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.