We carried out a review of the data available to us about Parkfield House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Parkfield House, you can give feedback on this service.
People’s experience of using this service:
The care service had been developed in line with the values that underpin the ‘Registering the right support’ and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary life as any citizen.
The service delivered safe care, risks to the person’s health and safety were continually assessed to ensure their home environment was safe and when accessing the community and its facilities measures were in place to ensure the person was protected from harm. Staff understood how to protect the person from harm. There were enough numbers of safely recruited staff.
The service delivered effective care, that ensured staff had the skills and knowledge to meet the person’s care and health needs. The person’s legal rights were protected, and their nutritional needs were met. Healthcare professionals were accessed when needed.
Staff were kind and caring. Staff were empathetic and kind and had built good relationships with the person receiving care and support. Staff prioritised the person’s needs constantly.
The service was exceptionally responsive to the needs of the person living at the home. Care was tailored to meet the person’s varying daily needs; with a wide range of person-centred activities. The staff ensured the person was pivotal to the management of their daily life encouraging and developing their independence. This ensured the care and support was consistently personalised to meet the person’s individual needs.
The service was well-led, the registered manager received positive feedback from staff and the relative of the person living at the service. Staff were knowledgeable about their roles and felt supported. Effective quality audits systems were in place that ensured the care provided was innovative and continually improving.
Rating at last inspection:
This was the first time we had inspected this service.
Why we inspected:
This was a planned inspection.
Follow up:
We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk