Background to this inspection
Updated
3 February 2023
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.
Inspection team
The inspection was carried out by one inspector.
Service and service type
SCASS Ltd is a ‘care home’. SCASS Ltd provides a respite service, offering short breaks for people living with their families or other unpaid carers. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us.
Registered Manager
This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.
At the time of our inspection there was a registered manager in post.
Notice of inspection
This inspection was unannounced.
What we did before the inspection
The provider was not asked to complete a Provider Information Return (PIR) prior to this inspection. A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make. We reviewed information we had received about the service since the last inspection and we sought feedback from the local authority. We used all this information to plan our inspection.
During the inspection
We reviewed 3 people’s care records, including risk assessments, care audits and medicines information. We looked at staff recruitment, training and supervision records for 3 staff, the providers policies and procedures. We spoke to and observed 1 person who used the service, the registered manager, assistant director and office manager and 3 staff. We spoke with 2 relatives to seek their feedback on the service.
Updated
3 February 2023
About the service
SCASS Ltd is registered to provide accommodation with personal care for up to eight people with a learning disability and/ or autistic people, people with a physical disability and younger adults. At the time of the inspection, one person was staying there as a permanent resident and they had people who regularly stayed for short respite.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
People’s experience of using this service and what we found
Right Support: People were encouraged to be independent where they could to provide self-fulfilment in people’s lives. Staff were always on hand to keep people safe and offer support at any time.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: People’s care was designed around them, staff respected people as individuals and enjoyed spending time with them and getting to know them. Staff understood the importance of being understanding and patient with people. Staff through providing consistent support built trusting relationships with people using the service through the words used and their actions. Staff demonstrated they were there to ensure people’s safety and recognised abuse and how to report it.
Right Culture: The culture of the service was focused on providing a welcoming and safe environment for people using the service. People were regularly observed in a way that was non-intrusive, and staff who were working with them shared updates with management to ensure people always received the best care to help people live a happy and fulfilled life.
Delete extra space
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (published 20 September 2019) and there were breaches of regulations. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.