- Dentist
Aloe Vera Dental Studio
Report from 5 July 2024 assessment
Contents
Judgements
Our view of the service
We carried out this on-site announced assessment on 19 July 2024. We found the practice had met regulations. The practice had systems to manage risks. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. Aloe Vera Dental Studio is in Springfield, Chelmsford, Essex and provides private dental care and treatment for adults and children. At the time of our assessment, the dental team included 2 dentists, 3 dental nurses including 1 trainee dental nurse, 2 dental hygienists, 1 visiting oral surgeon and 1 external compliance advisor. The practice had 2 treatment rooms. During the assessment we spoke with 1 dentist, 2 dental nurses, and the external compliance advisor.
People's experience of this service
Two weeks before our visit, we asked the practice to encourage patients to share their views of the service with us. We saw patient feedback from 35 patients. On the day of our visit we spoke with 3 patients. Their responses and additional patient feedback we reviewed provided a 100% positive view of the dental team and care provided by the practice. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. Staff gathered feedback from patients, the public and external partners and demonstrated a commitment to acting on feedback. Patients commented positively about the standards of cleanliness.