• Dentist
  • Dentist

Meltham Dental Care Limited

13 Station Street, Meltham, Holmfirth, West Yorkshire, HD9 5NX (01484) 850501

Provided and run by:
Meltham Dental Care Limited

All Inspections

18 August 2022

During an inspection looking at part of the service

We carried out this announced focused inspection on 17 August 2022 under section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered practice was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a Care Quality Commission, (CQC), inspector who was supported by a specialist dental adviser.

To get to the heart of patients’ experiences of care and treatment, we usually ask five key questions, however due to the ongoing COVID-19 pandemic and to reduce time spent on site, only the following three questions were asked:

• Is it safe?

• Is it effective?

• Is it well-led?

These questions form the framework for the areas we look at during the inspection.

Our findings were:

  • The practice appeared to be visibly clean and well-maintained.
  • The provider had infection control procedures which reflected published guidance.
  • Staff knew how to deal with emergencies.
  • The provider had systems to help them manage risk to patients and staff.
  • The provider had safeguarding processes and staff knew their responsibilities for safeguarding vulnerable adults and children.
  • The provider had staff recruitment procedures which reflected current legislation.
  • The clinical staff provided patients’ care and treatment in line with current guidelines.
  • Staff treated patients with dignity and respect and took care to protect their privacy and personal information.
  • Staff provided preventive care and supported patients to ensure better oral health.
  • The provider had effective leadership and a culture of continuous improvement.
  • Staff felt involved and supported and worked as a team.
  • The provider asked staff and patients for feedback about the services they provided.
  • The provider had information governance arrangements.

Background

Meltham Dental Practice is in Meltham, near Huddersfield, and provides dental care and treatment for adults and children.

There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces are available at the near the practice.

The dental team includes five dentists, two dental therapists, seven dental nurses, a practice manager and four receptionists. The practice has six treatment rooms.

During the inspection we spoke with two dentists, the practice manager and the dental nursing staff. We looked at practice policies and procedures and other records about how the service is managed.

The practice is open:

Monday and Tuesday 8.30am to 6pm

Wednesday to Friday 8.30am to 5.30pm.

5 June 2013

During a routine inspection

During our inspection of this service we were able to talk with three people who used the service who told us that they were satisfied with the service provided. We also reviewed comments in a patient satisfaction survey undertaken by the practice in March 2013.

People's comments about the practice included:

"I find the staff very nice and they are helpful."

"The practice is alright."

"Really friendly dentist, felt at ease."

"Always feel comfortable and everything explained fully- top notch."

We found that the service followed best practice in gaining people's consent to treatment, providing choices, delivery of treatment and hygiene standards.

Staff we spoke with told us that they enjoyed working at the practice and felt supported by the principal dentist and the practice manager.

We saw that the practice was also a member of the British Dental association's (BDA) good practice scheme.