12 and 13 May 2015
During a routine inspection
Patients at Rhodes Farm were provided with care in a clean and hygienic environment. Risks relating to individuals and the environment were identified and mitigated. Staffing levels were sufficient to ensure that patients' needs were met and staff had a good understanding of safeguarding processes. There were systems in place to ensure that learning from incidents took place throughout the service.
Comprehensive assessments were carried out on admission and throughout patients' stays. The service used a wide range of outcome measures to determine the efficacy of the treatment pathways. There was a broad multi-disciplinary team and staff had access to regular mandatory and specialist training.
Feedback from patients using the service and their families was generally positive. Patients' voices were evident in their care plans and they were given the opportunity to take part in meetings and receive information about their care.
The care model was clearly defined. Patients and their families were made aware of this on admission. Rooms had individual touches and there were rooms for therapy as well as a pleasant outside area.
Staff felt well supported by the management. There were a number of systems in place to ensure that information about the effectiveness of the service was audited by the manager who used that information to drive improvement. There was a strong focus on original research to improve the care and treatment of young people using the service.