Dr Anjum Seema Iqbal - Care Quality Commission

Background to this inspection

Updated 28 October 2016

Dr Anjum Seema Iqbal, also known as Ightenhill Medical Centre is a small community GP surgery which provides primary care services under a general medical services contract with NHS England in Burnley, East Lancashire. The practice population is around 2220.

The practice team consists of one female principal GP, one male GP who works one day a week as a sessional locum, one female part time nurse and one part time male health care assistant. They are supported by a practice manager, a management support assistant and a team of five

receptionists and a cleaner. The practice is a training practice for second year medical students and Dr Iqbal is a GP appraiser.

The practice is open Monday from 8am until 7pm and Tuesday to Friday 8am until 6.30pm. A GP is available every morning from 8.30am until 11am and afternoons from 3pm until 6pm Monday to Friday, by appointment, except on Wednesdays when the practice closes from 1pm until 3pm

for staff training. On Wednesdays reception opens from 3pm until 6.30pm but there are no afternoon appointments, although patients with urgent needs are directed to a mobile number and always seen by the GP if necessary.

Out of hours services are provided by East Lancashire Medical Services Ltd through a contract with East Lancashire Clinical Commissioning Group. There are a higher number of patients over 45 years old than the national average. Practice data shows slightly more patients than average with a long-standing health condition at 60%, compared to the national average of 54%. Information published by Public Health England rates the level of deprivation within the practice population group as two on a scale of one to 10 (level one represents the highest levels of deprivation and level 10 the lowest).

East Lancashire has a higher prevalence of COPD, smoking and smoking related ill health, cancer, mental health and dementia than national averages.

Overall inspection

Good

Updated 28 October 2016

Letter from the Chief Inspector of General Practice

This is a focused desk top review of evidence supplied by Dr Anjum Seema Iqbal, also known as Ightenhill Medical Centre for one area within the key question safe.

We found the practice to be good in providing safe services. Overall, the practice is rated as good.

The practice was inspected on 5 April 2016. The inspection was a comprehensive inspection under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (HSCA). At that inspection, the practice was rated ‘good’ overall. However, within the key question safe, one area was identified as requires improvement, as the practice was not meeting the legislation at that time; Regulation 19 Fit and proper persons employed.

At the inspection in April 2016 we found that; although the practice had a recruitment policy in place. This had not been followed for the recruitment of a staff member who had been previously employed by the practice.

The practice supplied an action plan and a range of documents which demonstrated they are now meeting the requirements of Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Professor Steve Field (CBE FRCP FFPH FRCGP)

Chief Inspector of General Practice