We carried out a review of the data available to us about Downview Residential Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Downview Residential Home, you can give feedback on this service.
Downview Residential Home is a ‘care home’. People in care homes receive accommodation and personal care as single package under one contractual agreement. The Care Quality Commission regulates both the premises and the care provided. Both were looked at during this inspection. At the time of our inspection there were seven people living in the service.
The service supported people with learning disabilities, autism and people who displayed behaviours which challenge. Staff did not wear anything that suggested they were care staff when coming and going with people.
People’s experience of using this service:
We received positive feedback about the service and the care people received. The service met the characteristics of good in the areas of safe, effective, caring and responsive and requires improvement in well-led.
The outcomes for people using the service reflected the principles and values of Registering the Right Support in the following ways:
People were encouraged and supported to make choices about their care and support. Staff used individualised communication techniques to support people to express themselves.
People were supported and encouraged to maintain their independence through engaging in activities of their choice.
People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
Quality assurance processes were in place to monitor and improve safety and quality in the service. However, these processes were not always consistent.
Staff roles and responsibilities were clear. There was a positive, open and empowering culture in the service.
People received safe care. Medicines were managed safely and there were enough staff to support people and keep them safe both in the home and in the community.
People were supported by skilled staff with the right knowledge and training.
Staff had respectful, caring relationships with people they supported. They respected people’s dignity and privacy and promoted their independence.
People’s care and support met their needs and reflected their preferences. The provider upheld people’s human rights.
Rating at last inspection:
This is the first inspection of the service since its registration under a new provider.
Why we inspected:
This was a planned inspection of the service based our published timeframes.
Follow up:
We did not identify any concerns at this inspection. We will therefore re-inspect this service within the published timeframe for services rated good. We will continue to monitor the service through the information we receive.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk