05 May 2021
During an inspection looking at part of the service
This service is rated as Good overall. (Previous inspection December 2019 – Requires improvement)
We carried out an announced focused inspection at Harmony Medical Diet Clinic in Coventry to follow up on breaches of regulations.
The key questions at this inspection are rated as:
Are services safe? – Good
Are services effective? – Good
Are services well-led? – Good
We did not inspect caring and responsive services because our monitoring did not indicate a change since the last inspection. The ratings from the last inspection have been carried forward.
Are services caring? – Good
Are services responsive? – Good
CQC inspected the service on 4 December 2019 and rated it as requires improvement. We asked the provider to make improvements regarding safe care and treatment. We checked these areas as part of this inspection and found they had been resolved.
Harmony Medical Diet Clinic provides weight loss services for adults, including the provision of medicines for the purposes of weight loss under the supervision of a doctor.
The doctor is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- Clear protocols were in place to support safe prescribing
- The doctors provided information and advice to support weight loss
- There had been improvements in monitoring risks and using information to make changes to the service
- The provider had adapted the premises to support social distancing and staff followed infection prevention procedures
The areas where the provider should make improvements are:
- Ensure that staff continue to label medicines before storage
- Review clinical records to ensure they continue to meet national guidance
- Improve arrangements for access to medical records in the event that they cease trading
- Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care