• Doctor
  • GP practice

Archived: Ashburn Medical Centre

Overall: Good read more about inspection ratings

74-75 Toward Road, Sunderland, Tyne and Wear, SR2 8JG (0191) 567 1035

Provided and run by:
Ashburn Medical Centre

Important: This service is now registered at a different address - see new profile

All Inspections

19 October 2019

During an annual regulatory review

We reviewed the information available to us about Ashburn Medical Centre on 19 October 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

7 September 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Ashburn Medical Centre on 7 September 2016. Overall, the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Nationally reported data taken from the Quality Outcomes Framework (QOF) for 2014/15 showed the practice had achieved 99.8% of the points available to them for providing recommended treatments for the most commonly found clinical conditions. The practice had a very high clinical exception reporting at 45.2% but there were some data errors discovered.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.


Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice