- GP practice
Castlegate & Derwent Surgery
We served a warning notice on Castlegate and Derwent surgery on 9 August 2024 for Failure to comply with Regulation 17 (1) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Castlegate and Derwent Surgery have failed to establish policies, systems, governance and processes which operate effectively to assess, monitor and improve the quality and safety of care provided in the carrying on of the regulated activities at Castlegate and Derwent surgery.
Report from 27 March 2024 assessment
Contents
On this page
- Overview
- Kindness, compassion and dignity
- Treating people as individuals
- Independence, choice and control
- Responding to people’s immediate needs
- Workforce wellbeing and enablement
Caring
We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.
This service scored 70 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.
Kindness, compassion and dignity
We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.
Treating people as individuals
We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.
Independence, choice and control
We did not look at Independence, choice and control during this assessment. The score for this quality statement is based on the previous rating for Caring.
Responding to people’s immediate needs
We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.
Workforce wellbeing and enablement
We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.