The Care Quality Commission
  • Doctor
  • GP practice

Dr Sohan Lal Vashisht

Overall: Good read more about inspection ratings

61 Warrior Square, Southend On Sea, Essex, SS1 2JJ (01702) 618411

Provided and run by:
Dr Sohan Lal Vashisht & Dr Riazur Rehman

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Dr Sohan Lal Vashisht on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Dr Sohan Lal Vashisht, you can give feedback on this service.

6 November 2019

During an annual regulatory review

We reviewed the information available to us about Dr Sohan Lal Vashisht on 6 November 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

28 November 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive inspection at Dr Sohan Lal Vashisht on 28 November 2017. The inspection was completed as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Staff treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
  • The practice was aware of their patient population needs and their preferences and worked to accommodate them.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.
  • Leadership of the practice was strong and the whole staff group worked as a team, with members’ skills complimenting each other.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

​ Chief Inspector of General Practice

21 December 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Sohan Lal Vashisht on 21 December 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • The practice referred to and used published safety information to monitor and improve safety outcomes for patients. Staff reported concerns about patient safety and when things went wrong these were fully investigated. Learning from safety incidents was shared with staff to minimise recurrences.
  • Risks to patients and staff were assessed and managed through a number of risk assessments and protocols for planning and delivering care and treatment.
  • The practice premises and equipment was regularly maintained. All equipment was routinely checked, serviced and calibrated as needed. Risks assessments were carried out in respect of fire safety, infection control and health and safety.
  • Appropriate checks were made when new staff were employed to work at the practice. Staff received training and were supported to carry out their roles within the practice.

  • The practice used published guidelines, reviews and audits to monitor how patients’ needs were assessed and the delivery of care and treatment.

  • Staff were supported and received role specific training to carry out their duties.
  • Patients said they were treated with respect and care. They said that all staff were helpful and caring.
  • Information about services and how to complain was available and easy to understand. Complaints were investigated and responded to appropriately and apologies given to patients when things went wrong or their experienced poor care or services.
  • Patients said they found it easy to make an appointment with their GP. and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

However there were areas of practice where the provider needs to make improvements.

Importantly the provider should:

  • Consider providing a defibrillator for use in medical emergencies.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice