Updated 22 June 2022
The registered provider is Reach Healthcare.
Reach Healthcare is located at 62a Robin Hood Lane, Walderslade, Chatham, Kent, ME5 9LD. The practice is situated within the NHS Kent and Medway Clinical Commissioning Group (CCG) and has a general medical services contract with NHS England for delivering primary care services to the local community.
As part of our inspection we visited: Reach Healthcare, 68a Robin Hood Lane, Walderslade, Chatham, Kent, ME5 9LD only where the provider delivers registered activities. The provider also delivers regulated activities at Red Suit and Green Suite, Healthy Living Centre, Sultan Road, Lorsdwood, Kent, ME5 8TJ and at Blue Suite, Balmoral Gardens, Healthy Living Centre, Gillingham, Kent, ME7 4PN.
Reach Healthcare has a registered patient population of approximately 22,472 patients. The practice is located in an area with a lower than average deprivation score.
There are arrangements with other providers to deliver services to patients outside of the practice’s working hours.
The practice staff consists of four executive GP partners (three male and one female), two non-executive GP partners (one male and one female), three salaried GPs (one male and two female), two GP registrars (both female), two practice managers, one operations manager, three nurse prescribers (all female), five practice nurses (all female), two healthcare assistants (one male and one female), three trainee nurse associates (all female), one GP assistant (female), as well as reception and administration staff. The practice also employs locum GPs directly and via an agency.
Reach Healthcare is registered with the Care Quality Commission to deliver the following regulated activities: diagnostic and screening procedures; family planning; maternity and midwifery services; surgical procedures; treatment of disease, disorder or injury. One of the GP partners had retired, and the provider had updated their registration with CQC. A new GP partner had joined the practice and the provider was in the process of adding them to their registration with CQC.