Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Marine Avenue Medical Centre on 15 December 2015. The overall rating for the practice was good; but was requires improvement for providing safe services.
We carried out an announced focused inspection on 24 August 2017 to review in detail the actions taken by the practice to improve the quality of care. We found action had been taken to address all of the issues identified at the previous inspection. However, we identified an additional concern in relation to the storage of medicines requiring refrigeration.
The reports on the December 2015 and the August 2017 inspections can be found by selecting the ‘all reports’ link for Marine Avenue Medical Centre on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 26 October 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach in regulation that we identified in our previous inspection in August 2017. This report covers our findings in relation to those requirements.
Overall the practice is rated as good overall and now good for providing safe services.
Our key findings were as follows:
At our previous inspection on 24 August 2017 we said the provider should ensure appropriate arrangements are in place to maintain the cold chain for medicines requiring refrigeration. During this inspection we found that significant progress had been made; comprehensive arrangements had been put into place to address the concerns. This included ensuring that temperatures were recorded each day and putting protocols in place for staff to follow if the temperatures were outside the expected ranges.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice