Jubilee Lodge

Updated 14 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

Service put forward as a designated care setting

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a review of infection control and prevention measures in care homes.

The service had been identified for use by the Local Authority as a designated care setting in response to the Winter Plan for people discharged from hospital with a positive Covid-19 status. This inspection was to ensure that the service was compliant with infection control and prevention measures.

This inspection took place on 11 November 2020 and was announced.

Updated 14 November 2020

Jubilee Lodge is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Jubilee Lodge is a purpose built respite unit and is registered to provide personal care and support for up to five people at a time. The service specialises in providing support for people who have learning disabilities. At the time of this inspection the service was providing respite care for a total of 17 people. This could range from a few hours per day to twenty four hours a day to several weeks during a year. There were two people staying for respite care on the day we visited.

At our last inspection we rated the service Good overall. At this inspection we found the evidence continued to support the rating of Good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

There were systems and processes in place to protect people from the risk of harm. Staff were able to tell us about different types of abuse and were aware of action they should take if abuse was suspected. Appropriate checks of the building and maintenance systems were undertaken to ensure health and safety.

Safe recruitment and selection procedures were in place and appropriate checks had been undertaken which ensured staff were suitable to work with vulnerable people.

Staffing levels were sufficient and staff received supervision and training to give them the necessary skills and knowledge to meet people's assessed needs.

Risks to people's safety had been assessed by staff and regularly reviewed to ensure they contained up to date information. Care plans included information about how people preferred to be supported.

People were provided with a choice of healthy food and drinks which helped to ensure their nutritional needs were met. People were supported to maintain good health and had access to health care professionals and services.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff knew people well, they offered choices and care was person centred.

People were supported by kind and caring staff who treated them with dignity and respect. We observed positive interactions between people and staff. People's independence was encouraged and there was a range of activities and outings they could participate in.

The provider had a system in place for responding to people's concerns and complaints. People were regularly asked for their views and there were effective systems in place to monitor and improve the quality of the service provided.

Further information is in the detailed findings below.