We carried out a review of the data available to us about Ultimate Group Services East Midlands Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Ultimate Group Services East Midlands Limited, you can give feedback on this service.
Ultimate Group Services East Midlands Limited is a domiciliary care agency. It provides care for people living in their own houses and flats. People are supported in their own homes so that they can live as independently as possible. CQC regulates the personal care and support. There were two people using this service at the time of our visit.
What life is like for people using this service:
The provider provided effective person-centred care to people using the service. Staff listened to people and organised care in an effective way which met the needs of people.
Staff understood the importance of this for people using the service and provided the structured support people required. This enabled people to achieve positive outcomes and promoted a good quality of life.
Medicines were managed safely and staff were trained in medicines management and assessed as competent to administer medicine.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practise.
There was good oversight by the management and all aspects of the service were monitored with a view to developing the service. The registered manager had a structure in place ensure that there was appropriate staffing to meet people’s needs and keep them safe.
Support planning was comprehensive and involved the people and any professionals supporting their health and care needs. The information was kept updated and reviewed regularly according to changing circumstances. Risk assessments were also relevant and current and had good information on how the risk could be reduced.
Why we inspected
This was a first full comprehensive inspection for Ultimate Groups Services Ltd since its registration in August 2018. This inspection was scheduled in line with our timescales for inspecting newly registered services.
Follow up: We will continue to monitor this service and plan to inspect in line with our reinspection schedule for those services rated ‘Good.’
For more details, please see the full report which is on the CQC website at www.cqc.org.uk