We carried out a review of the data available to us about Fairmead House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Fairmead House, you can give feedback on this service.
Fairmead House is a residential care home, providing accommodation and personal care to one person at the time we inspected. The service can support up to six people. Although four other people were living at the home when we inspected, they did not require support with their personal care. Each person had their own self-contained flat and access to shared communal areas.
People’s experience of using this service and what we found
People were protected from abuse. Risks to people’s safety had been identified and managed. Risk assessments were used positively to promote people’s independence and choices. There were enough staff to support people. The staff gave people the support they needed to take their medicines safely. The staff followed robust infection prevention and control procedures to protect themselves and people they cared for from the risk of infection. The provider had systems in place to ensure lessons were learnt from any incidents to further improve the safety of the service.
People’s needs were assessed, and the staff provided support to meet people’s needs. The staff were trained and skilled to provide high-quality care for people. People were included in planning and preparing their own meals and encouraged to have a healthy diet. People were supported to access healthcare services as they needed. The service had been designed to meet people’s needs and to promote their independence.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the guidance CQC follows to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. People lived in their own flats and were supported to make their own choices about their lives, how they spent their time and to develop and maintain relationships that were important to them. They received person-centred care and were supported to achieve positive outcomes. The focus of the service was to promote people’s rights and choices. The staff team were committed to ensuring people enjoyed a good quality of life.
The staff treated people in a respectful and caring way. They supported people to gain skills and independence and to be proud of their achievements. The staff knew how people communicated and gave them information to make choices in a way they could understand. The staff respected the decisions people made about their lives and support.
People and those who knew them well were included in planning their support. The staff supported people to follow activities they enjoyed. The provider followed government guidance about visiting in care homes throughout the pandemic. When visiting was not possible, people were supported to use technology to keep in touch with their families. People were supported to maintain relationships that were important to them. The provider had a procedure for responding to complaints about the service.
People received high-quality, person-centred care that met their needs. The management team and provider had promoted an open and inclusive culture in the service. They understood their responsibilities under the duty of candour and were open with people when incidents occurred in the home. The management team and staff were committed to the continuous improvement of the service. They assessed the quality and safety of the service to identify how it could be further improved to promote positive outcomes for people. The staff worked in partnership with other services to ensure people consistently received care that met their needs.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 3 December 2018 and this is the first inspection.
Why we inspected
The service was registered with us on 3 December 2018 and this was the first inspection for the service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.