Letter from the Chief Inspector of General Practice
At our previous comprehensive inspection at Woodlands Surgery in Banbury, Oxfordshire on 16 November 2016 we found a breach of regulation relating to the provision of effective services. The overall rating for the practice was good. Specifically, the practice was rated requires improvement for the provision of effective services and good for the provision of safe, caring, responsive and well-led services. The full comprehensive report on the November 2016 inspection can be found by selecting the ‘all reports’ link for Woodlands Surgery on our website at www.cqc.org.uk.
This inspection was a desk-based review carried out on 27 July 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection in November 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
We found the practice had made improvements since our last inspection. Using information provided by the practice we found the practice was now meeting the regulations that had previously been breached. We have amended the rating for this practice to reflect these changes. The practice is now rated good for the provision of safe, effective, caring, responsive and well led services.
Our key findings were as follows:
- Understanding of the Mental Capacity Act 2005 had been addressed. All staff had undertaken training and had then been assessed by the trainer at a future session to evidence understanding.
- All staff had an appraisal within the last 12 months to ensure learning needs were identified.
- The practice had implemented systems to improve the uptake of learning disability health checks. This included more patient engagement and contacting patients to encourage uptake.
- The practice had implemented systems to improve the uptake of bowel and breast screening.
- Patient satisfaction has increased regarding GPs treating patients with care and concern. Satisfaction had increased by 7%, from 74% to 81%, over the last 12 months.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice