- Care home
Tarrys Residential Home
Report from 12 December 2023 assessment
Contents
Ratings
Our view of the service
Tarrys Residential Home is a residential care home providing accommodation and personal care to people aged 65 and over and people living with dementia. There were 18 people living at the service at the time of our assessment. The service can support up to 19 people. We carried out our on-site assessment on the 17 January 2024; off-site assessment took place between 18 January and 20 February 2024. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control and Equity in experiences and outcomes.
People's experience of this service
People told us they felt safe living at Tarrys Residential Home. One person commented, “I think it’s fantastic. If you’ve got any troubles you can ask for help.” Another person said, "I feel safe here, it’s like home." People’s relatives also told us they felt their loved ones were safe. We received some mixed feedback about staffing levels, some people felt they had to wait a while for their needs to be met but this had not resulted in harm to anyone. Feedback about staff was they were knowledgeable and able to meet people’s individual needs in line with their wishes and preferences. One person said, “[Staff] know what they’re doing, and if they don’t they ask someone.” The person shared an example of when staff had noticed a change in them and had got them the support they needed. People and relatives felt involved in the care provided. One person said, “I’m treated exactly like the staff are. I get two choices of dinner. I choose my own clothes to wear.” People and their relatives told us they had no complaints. One relative said, “There are no suggestions needed, everything is taken care of.”