Updated 23 August 2019
Change Grow Live Spectrum is part of the of a national Change Grow Live provider who provides a non-for-profit drug and alcohol treatment service. Spectrum was awarded a seven-year contract by commissioners in September 2018 to deliver substance misuse interventions for people living in the Hertfordshire region. At the time of the inspection there were 1471 clients using the service.
Spectrum operates a hub and spoke model. There were four hubs at the time of inspection which were in Hatfield, Watford, Hertford and Stevenage. Satellite sites were strategically planned maximising the geographical region where the service was provided and accessible to clients. The service provided interventions and supported people of all ages. Adults were seen at the hubs and people under the age of 18 were seen at home, in schools and colleges if required. Opening times at all four hubs varied to ensure clients were able to access the service in the evening and weekend.
Each hub had specialist teams and recovery workers which where the Opiate Team, Alcohol Team, Complex needs Team and Engagement & Rapid Recovery. Co-located teams included, Family Safeguarding, Hospital Liaison, Integrated Criminal Justice and Family, Young People service.
Spectrum is registered with the Care Quality Commission to provide treatment of disease disorder or injury as a regulated activity. At the time of inspection, the service had a registered manager in post. A registered manager is the person appointed by the provider to manage the regulated activity on their behalf, where the provider is not going to be in day-to-day charge of the regulated activities themselves.