Brinsworth Dental Surgery

Judgements

• Safe

  Regulations met

• Effective

  Regulations met

• Caring

  Regulations met

• Responsive

  Regulations met

• Well-led

  Regulations met

Our view of the service

We carried out this on-site announced assessment on 8 July 2024. We found the practice had met regulations. The practice had systems to manage risks. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. Brinsworth Dental Surgery is in Rotherham and provides NHS and private dental care and treatment for adults and children. At the time of our assessment, the dental team included 4 dentists, 3 qualified dental nurses, a receptionist. The practice had 3 treatment rooms. During the assessment we spoke with 2 dentists, 1 dental nurse and the receptionist.

People's experience of this service

During our assessment, we received feedback from 4 patients. Their responses and additional patient feedback we reviewed provided a positive view of the dental team and care provided by the practice. Patient comments included that staff were welcoming, professional, polite and helpful. They were also provided with information about treatments and felt fully involved with any decisions about treatment options. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken. Staff gathered feedback from patients, the public and external partners and demonstrated a commitment to acting on feedback. Patients commented positively about the standards of cleanliness.