Updated 2 May 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team: Two adult social care inspectors conducted the inspection.
Service and service type: Hotel in the Park is a seven bedded short breaks care home which offers respite care for adults with a learning disability or those on the autism spectrum. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection: This inspection was unannounced on the first day. We told the provider we would be returning on subsequent days.
What we did before the inspection:
We looked at information we held about the service. This included details about incidents the provider must notify us about, such as allegations of abuse and serious accidents and incidents. We also reviewed all other information sent to us from other stakeholders for example the local authority and members of the public.
During the inspection:
• We spoke with two people who use the service and five family members who spoke on behalf of a relative.
• We spoke with the registered manager, the project manager, the deputy manager and two project workers.
• We reviewed five people’s care records
• We reviewed the recruitment and training records of four care workers.
• We looked at maintenance records for the building and quality assurance records related to all aspects of the management of the service.
After the inspection: We spoke to 3 health and social care professionals who worked in partnership with the service to plan, arrange and commission care for people who used the service.