The Care Quality Commission
  • Dentist
  • Dentist

Four Oaks Dental Practice

2, Four Oaks Common Road, Four Oaks, Sutton Coldfield, West Midlands, B74 4NJ (0121) 308 8822

Provided and run by:
Four Oaks Dental Practice

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 16 December 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. The practice is in Sutton Coldfield and provides NHS and private dental care and treatment for adults and children. There was stepped access to the first floor of the building where the practice was located. Car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 2 treatment rooms. During the assessment we spoke with 3 dentists (including the provider), 2 dental nurses (one who was working on reception).

12 August 2013

During a routine inspection

During our inspection we spoke with the manager / dentist, one other dentist and two dental nurses. We observed three treatments and spoke with ten people using the service.

We saw that people were involved in making decisions about their dental treatment. One person told us, "The dentist explained things to me and what options I had."

We saw people were treated with dignity and respect. One person told us, "They always close the door."

People had treatment plans. One person told us, "I am satisfied with the dental care I receive."

We saw processes were in place to prevent and control infection. People we spoke with said they had no concerns about general cleanliness. One person told us, "It looks visibly clean to me."

We found recruitment processes were in place and staff were suitably trained and qualified for their role. One staff member told us, "I have worked here for several years and really enjoy my work with people."