Archived: Community Housing and Therapy

Community Housing and Therapy provides a therapeutic programme and specialised housing to adults experiencing emotional, psychological and mental health problems.

This was a focused inspection that covered specific aspects of safe, effective, caring, responsive and well-led. Our inspection was limited to the scope of work undertaken by the consultant psychiatrist. The consultant psychiatrist provided advice, information and support to staff teams and patients at the providers three residential services.

There was insufficient evidence to rate the service.

Staff understood how to protect patients from abuse and the service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it.

Staff assessed risks to patients, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them.

Care and treatment records were personalised, holistic and recovery orientated. There was a strong emphasis on co-production.

The service provided care and treatment based on national guidance and evidence-based practice. A therapeutic community model of care incorporating Psychologically Informed Environments (PIEs) framework was in place. Staff provided a range of care and treatment suitable for the patients in the service, this included psychodynamic psychotherapy, a range of psychosocial groups and psycho-education.

Staff monitored the effectiveness of care and treatment.

All those responsible for delivering care worked together as a team to benefit patients. They supported each other to provide good care and communicated effectively with other agencies.

Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. In feedback that we reviewed patients were generally very positive about the consultant psychiatrist, they commented that they were listened too, treated with respect and dignity.

There were effective governance processes which ensured that procedures relating to the work of the service ran smoothly.

However:

Processes for ensuring first aid equipment was in date needed to be strengthened.