About the service Meadow View is a registered care home providing accommodation and personal care to up to 4 people. The service provides support to people with a learning disability and associated needs. At the time of our inspection there were 4 people using the service.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture.
Right Support:
Staff supported people to have maximum possible choice, control and independence. They used personalised communication strategies to support people to understand and make choices. They found creative ways to promote learning and for people to develop new skills. Staff focused on people's strengths so people could have fulfilling and meaningful lives. Staff supported people to pursue their interests and achieve aspirations and goals. They overcame barriers and found ways to help ensure people took part in a wide range of age appropriate social activities. The home is located in a rural area of Sheffield with access to public transport. This is more remote than current best practice guidance recommends. However, the location of the service having a negative impact on people was mitigated by developing a home that was truly tailored to the wants and needs of the people living there.
Right Care:
People received kind and compassionate care. Staff protected and respected people's privacy and dignity. They understood and responded to their individual needs. Staff understood how to protect people from poor care and abuse. People could communicate with staff and understand information given to them because staff supported them consistently and understood their individual communication needs. The provider encouraged people to try new activities that enhanced and enriched their lives. Staff supported people to take positive risks.
Right Culture:
People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of the management and staff. People received good quality care, support and treatment because trained staff could meet their needs and wishes. Staff turnover was low, which supported people to receive consistent care from staff who knew them well.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
A focused inspection was carried out between 09 September 2020 and 16 September 2020. As part of this focused Inspection, we investigated whether the organisation was safe and well-led. The service was inspected but not rated (published 23 October 2020).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.