We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. About the service
Brunel House is a residential care home providing personal care to up to seven people. The service is registered to provide support to younger adults with a learning disability and/or autistic people who may have care needs around their physical disability or sensory impairment. At the time of our inspection there were seven people using the service.
People’s experience of using this service and what we found
Right Support: People had fulfilling days and meaningful goals they chose. Staff supported people exceptionally by focussing on their strengths and encouraging people with what they could do. Arrangements were made for people to receive specialist health and social care support locally in line with people’s assessed needs. The environment was homely, clean, and appropriately furnished with serviced equipment available when needed. People’s bedrooms were personalised, and the home environment had some adapted features to meet the needs of people in relation to their sensory and physical needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: Staff understood people’s communication needs as they worked with people consistently and got to know them over time, developing trusting relationships and exploring how to best capture people’s wishes and views. Staff deeply respected the people they supported, each other and the home environment, providing care that was thoughtful and compassionate. People were encouraged to take positive risks to enhance their wellbeing and the service communicated well around what risks people faced and how to support them to manage these risks positively. People’s care, treatment and support plans reflected their individual needs and this promoted their wellbeing and enjoyment of life.
Right Culture: The service placed people’s wishes and aspirations at the centre of everything they did, driving a culture that was inclusive and empowering. People achieved goals they had only dreamed of previously and told us how moving to Brunel House had changed their lives. The leadership were visible and embodied the values of the service, using their knowledge and influence to ensure people were leading a quality life of their choosing.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 10 August 2019 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk