We carried out a review of the data available to us about Dell Field Court on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dell Field Court, you can give feedback on this service.
Dell field Court is a care home for older people with dementia and physical frailty. The home has 40 beds split into three floors; each floor has its own dining area and lounge, the second-floor unit was dedicated to people from Asian origin due to assessed need. On the day we inspected there were 27 people living in the home.
People’s experience of using this service and what we found
People and their relatives told us they felt people living at the service were safe. Staff and management knew how to identify potential signs of abuse and how to escalate concerns to keep people safe. Accidents and incidents were reviewed by management to ensure they were dealt with safely and prevent reoccurrences.
Recruitment processes and procedures were safe.
Risks identified with people’s health, medical and care needs had been assessed and documented with clear guidance on how to minimise the identified risk to keep people safe.
People received their medicines safely and as prescribed.
There were enough staff to meet people's needs.
The home was clean and odour free. There were increased infection control measures in response to the COVID-19 pandemic. The provider reacted appropriately to keep people safe.
Staff received the training and support to carry out their role effectively. Care staff told us that they felt that the management team was very supportive especially during the recent months of the pandemic.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were satisfied with the food provided at the home and the support they received in relation to nutrition and hydration.
There was a positive culture throughout the service which focused on providing care that was personalised. The management team used a variety of methods to assess and monitor the quality of the service. They were aware of their regulatory responsibilities associated with their role.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this inspection service under the previous provider was Good published on 22 March 2019.
Why we inspected
We carried out a focused inspection of this service on 22 December 2021. This was a planned inspection based on the current banding. This report only covers our findings in relation to the Key Questions Safe, Effective and Well Led as we were mindful of the impact and added pressures of COVID-19 pandemic on the service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we next inspect. If we receive any concerning information, we may inspect sooner.