Archived: Ash Tree House

We saw that all of the people living at the service were clean and well presented. There were no malodours, bedrooms were decorated with individual's personal effects and the furnishings and decor were to a high standard.

We spoke with people who lived at the service, family members and staff and a visiting professional. Everyone that we spoke with

was positive about the provider, the care provided and the staff.

Comments from the people we spoke with included '' My relative has settled very well and is well looked after'' and '' I visit daily and it is lovely. The staff are good and very helpful. They refer appropriately and there are no problems with carrying out instructions''. '' It is the best place I have ever stayed in''.

Several people living at the home told us how settled they were and how they liked looking out of the large windows that helped them to see what was going on in the local community.

Staff members told us they received training and support to allow them to provide a good quality of care for the people living at Ash Tree House.

We also saw that staff interacted well with the people living at the service, relatives and each other.