We carried out a review of the data available to us about Cherry Orchard on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Cherry Orchard, you can give feedback on this service.
Cherry Orchard is registered to provide accommodation and nursing care for up to 40 people. There were 40 people living at Cherry Orchard when we inspected. The accommodation was arranged across three separate units on ground floor level. All units specialise in providing care to people living with dementia.
People’s experience of using this service and what we found
People and their relatives were satisfied with the care provided by Cherry Orchard. Relatives of people living in the home told us they were involved in making decisions about their care. They told us people felt safe and comfortable in the company of the staff who knew them well and were kind and caring.
We were assured that infection prevention and control (IPC) measures were appropriately followed. There was a suitable supply of personal protective equipment (PPE) and cleaning products and they were used effectively to minimise the spread of infection.
Risks to people were assessed and managed in a way that enabled people to take positive risks as part of an independent lifestyle. People were protected from the risk of abuse and harm and staff understood their responsibilities for keeping people safe. Medicines were kept safe and given to people at the right time. There was a process in place for the recording, reporting and learning lessons from accidents and incidents.
People's needs were assessed before they began using the service and they had access to healthcare professionals as required to meet their needs. Personalised care plans were in place, which reflected people's needs and were updated regularly. People were supported to have maximum choice and control of their lives and staff supported them in least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff knew people they were supporting including their preferences, which helped to ensure personalised care was delivered. People using the service and their relatives told us the service was caring and we observed staff supporting people in a caring and respectful manner. Staff respected people's privacy and dignity and encouraged independence.
Systems to monitor the quality and safety of the service were in place. Staff reported having a positive relationship with the provider and felt communication was effective. Quality monitoring systems allowed for the effective monitoring of the service by the provider.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection (and update)
This service was registered with us on 11 November 2019 and this is the first inspection where we have provided a rating for the service. The last rating for this service under the previous provider, Care UK Community Partnerships Ltd was good (published 22 June 2018).
Why we inspected
This was a planned inspection based on the date the service registered with us.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.