24 February 2023
During an inspection looking at part of the service
Fairways is a residential care home providing personal care to up to 70 people. The home provides support to older people, some of whom are living with dementia. At the time of our inspection there were 25 people using the service. A large part of the building was unoccupied awaiting refurbishment.
People’s experience of using this service and what we found
Improvements had been made at Fairways since our last inspection. The team was consistently led from a registered manager and environmental risk assessments had been completed. People felt safe and were supported by staff trained to recognise abuse or poor practice and understood their role in reporting concerns. People had their risks assessed, monitored and reviewed. Staff knew people well and understood the actions needed to minimise risks whilst respecting people’s rights and freedoms. People had their medicines administered safely. Staff followed best practice infection, prevention and control guidance. Staffing levels met people’s needs. Recruitment practices ensured suitable staff were employed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The management team were open and transparent and encouraged staff to share ideas and participate in the development of the service. Quality assurance systems were robust and effective at driving improvements. Staff were clear about their roles and described communication and teamwork as good.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection
The last rating for this service was requires improvement (4 June 2021).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Fairways Residential Care Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.