About the service Crumble Cottage is a residential care home providing accommodation and personal care for up to 2 young people with learning disabilities or autistic spectrum disorder and who may have mental health needs. At the time of the inspection one person was using in the service.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
This service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support:
• People lived in an ordinary, family home which integrated well within the community. People were able to access their community and nearby shops. The location benefited people being able to access the countryside for walks and bike rides.
Right care:
• Care was person-centred and promoted people’s dignity, privacy and human rights. People were supported in the least restrictive way and education and learning was promoted.
Right culture:
• The ethos, values, attitudes and behaviours of leaders and care staff ensured people using the service were leading confident, inclusive and empowered lives.
The service provided care and support that was person centred
People's needs were assessed, and care and support was planned and delivered in a person-centred way. People had very full and active lives. They had access to full time education and engaged in meaningful and varied social and leisure activities of their choice. People were protected from avoidable harm. We saw that people were comfortable in the presence of staff and people told us they felt safe. People's medicines were managed safely. There were enough staff to meet people’s needs and they were recruited in a safe way that kept people safe.
People had regular access to healthcare services to make sure their health care needs were met. People’s nutritional needs were met.
Staff received appropriate training, which was relevant to their role and to people's individual needs. Staff were clear on how to identify and report any safeguarding concerns.
People’s health and wellbeing were well supported. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered provider had a culture of learning and improvement. There was an effective system of governance in place to monitor and improve the quality and safety of the service. Staff worked well with partner professionals to meet people’s individual needs.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 1 November 2019 and this is the first inspection.
Why we inspected
This was a planned inspection of a newly registered service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.