Phoenix Hospital Chelmsford is a private hospital in Chelmsford, Essex and is a location of Phoenix Hospital Investments Ltd. The location offers a wide range of medical and surgical procedures and aims to meet the needs of patients outside London. Phoenix Hospital Chelmsford is an elective surgery hospital with fully equipped operating theatres, day case rooms and consulting suites, patients can access surgical, diagnostic and outpatient services from this location. Between May 2021 and May 2022, the service carried out 731 procedures.
Patients can access the service by self-funding, from insurance agreements and some limited NHS choices.
This service was registered by the Care Quality Commission (CQC) on 1 November 2019, and this was our first inspection. We inspected the service on 24 May 2022, at its location in Chelmsford and inspected three core services including surgery, outpatients and diagnostic imaging.
At the time of our inspection the hospital director was in the process of registering with the CQC to become the registered manager and take on the day to day oversight and leadership of the service. This role was previously performed by the CEO, but given the different locations owned by the service, the service deemed that a permanent registered manager at this location was appropriate to support ongoing developments and provide consistent leadership locally.
The service is registered to provide the following regulated activities:
- Family planning services
- Treatment of disease, disorder or injury
- Surgical procedures
- Diagnostic and screening procedures
The main service provided by this hospital was cosmetic surgery. Where our findings on surgery for example, management arrangements, also apply to other services, we do not repeat the information but cross-refer to the surgery service.
We rated surgery, outpatients and diagnostic imaging as good, and the service as good overall.