About the service Nightingale Homecare (Lowestoft) is a domiciliary care agency providing personal care to people living in their own homes. At the time of inspection, the service was providing the regulated activity of ‘personal care’ to 74 people.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
Rating at last inspection
This service was registered with us on 13 November 2019 and this is the first inspection.
The last rating for the service under the previous provider was Good (published on 2 May 2018).
Why we inspected
This was the service’s first ratings inspection since it registered with us on 13 November 2019.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.