Archived: The Wilf Ward Family Trust - Supported Living (Scarborough Inner)

The Wilf Ward Family Trust - Supported Living (Scarborough Inner) provides support to people living in their own supported living accommodation. The service supports people with learning disabilities and/or autism with personal care and support in their own homes. At the time of the inspection, the service was supporting 20 people living in seven group houses. There were sleeping-in rooms for staff where required in the houses

People’s experience of using this service and what we found

We received positive feedback from people, who told us they were happy with the support they received from the service. People received person-centred support and staff knew people well. Support plans covered all aspects of people’s lives and their preferences to ensure a personalised experience. People were supported to maintain important personal relationships.

People’s health and well-being needs were supported from the staff team who encouraged people to develop, try new things, learn new skills and achieve personal goals. People were empowered to have their say and to exercise their rights. Access to an advocacy service was available and used when needed.

Systems were in place for communicating with people, their relatives and staff to ensure they were fully involved.

Medicines were safely administered and recorded accurately. Individualised risk assessments were in place. Staff were confident they would raise concerns to safeguard people. Robust recruitment and selection procedures ensured suitable staff were employed.

All essential visitors had to wear appropriate personal protective equipment (PPE), provide evidence of a negative COVID-19 test and complete NHS Track and Trace information. Staff completed training in infection prevention and control. The registered manager completed competency checks and regular spot checks with all staff regarding safe use of PPE and infection prevention and control procedures.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the guidance CQC follows to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. People were supported to reach their personal goals through person-centred approaches from leadership and staff with the right skills and attitudes to achieve this.

For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 20 November 2019 and this is the first inspection.

Why we inspected

This was a planned first rating inspection. We looked at infection prevention and control measures under the Safe key question. We look at this in all inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.