Belle Green Court

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

People’s care and treatment was maximised because the provider assessed and reviewed people's health, care, wellbeing and communication needs with them. The provider worked effectively across teams and services to support people were supported to manage their health and wellbeing so they could maximise their independence, choice and control. People were supported to live healthier lives and to improve care and support outcomes. The registered manager and management team routinely monitored people’s care and treatment to continuously improve it. They ensured that outcomes were positive and consistent. People are aware of their rights around consent and staff respect these when they deliver person-centred care and treatment.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People and relatives told us their needs had been assessed before moving into the service and staff understood their needs.

Staff knew about people’s health and social needs and preferences and gave them as much choice and control as possible.

People's needs were assessed before they started using the service to ensure staff understood their needs and preferences. Care plans contained information about people's religious beliefs and their personal relationships with their circle of support.

People told us they were involved in ensuring they were receiving care in line with their goals.People received good support with eating and drinking.

Staff were aware of the need to involve people in all aspects of their care and ensuring they were meeting their assessed needs. Staff knew each person's dietary needs including their allergies, religious preferences and consistency of food they could eat safely

The service had evidenced based assessment tools embedded in their care planning system, for example, tools related to nutrition and skin integrity. These helped to ensure care was planned in line with current best practice guidance.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.