We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.About the service
Kirby View is a 'care home' providing respite care [short stay] on both a planned and short notice basis. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
People’s experience of using this service and what we found
The service provided care and support from trained staff and specialists able to meet people’s needs. Managers ensured staff had relevant training, regular supervision and appraisal.
People received kind and compassionate care from staff who protected and respected their privacy and dignity. Staff understood each person’s individual needs. People had their communication needs met and information was shared in a way that could be understood.
People and those important to them, including advocates, were actively involved in planning their care.
People were supported to be independent and had control over their own lives. Their human rights were upheld.
People’s care and support was provided in a safe, clean, well equipped, well-furnished and well-maintained environment which met people's sensory and physical needs.
People’s risks were assessed regularly and managed safely. People were involved in managing their own risks whenever possible.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection.
This service was registered with us on 11 November 2020 and this is the first inspection.
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture. This was a planned first inspection following registration with the Care Quality Commission (CQC).
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.