15 June 2023
During an inspection looking at part of the service
About the service
Aldanat Care is a ‘supported living’ service providing personal care for 20 people. Support is primarily provided to people with learning disabilities and autistic people. People live in individual flats and shared houses across Essex. Some people live in the grounds of Peter House, in Manningtree, where there are also offices and training rooms. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People’s experience of using this service and what we found
Right Support
Care plans focused on people's strengths, however in placed needed to develop and build on people's goals and long-term aspirations.
Staff supported people with their medicines when they needed them.
People were supported to have maximum choice and control of their lives and staff supported them in their best interests; the policies and systems in the service supported this practice. However, in some circumstances did not always consider the least restrictive measure.
Staff supported people to play an active role in maintaining their own health and wellbeing and enabled people to access specialist health and social care support in the community.
Right Care
The provider made sure that there was enough skilled staff to meet people's needs and keep them safe, as well as ensuring their met best practice guidance. Staff had training specifically for their role and they felt they were skilled to do their role. People were involved in recruitment. The provider was in the process of developing their training to deliver learning disability and autism and this was something that the provider planned to continue developing.
The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it.
Right Culture
Professionals spoke highly about the responsiveness of staff, however they felt that the communication with the management needed to improve.
Staff felt supported and the management team were always available.
The registered manager had a good understanding of their responsibilities towards people they supported and had passion in delivering person centred care.
The provider had quality assurance systems in place, which ensured they were capturing the good practices as well as where improvements were needed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 16 June 2021)
Why we inspected
We received concerns in relation to closed culture and safeguarding risks to people. As a result, we undertook a focused inspection to review the key questions of Safe, Effective and Well-led only.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has remained the same based on the findings of this inspection.
We found no evidence during this inspection that people were at risk of harm from the concerns received. Please see the Safe, Effective and Well-Led sections of this full report.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Aldanat Care on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.