Strathfield Gardens

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

People were supported to have independence, choice and control over their lives. People told us they were able to make decisions for themselves. People told us staff supported them in a caring and sensitive way.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

People and relatives told us independence, choice and control was promoted. One person said they went to college and said, “I do cooking at college, sometimes I do gardening.” They were also supported to develop independent living skills within their home, telling us, “I do the hoovering, the spraying and wiping down, I help with the laundry.” The same person said they were able to make choices about what they ate, saying, “Today is Friday, we will be having fish and chips tonight.” Adding that they were looking forward to this. A relative said, [Person] does things for themselves, like getting their breakfast.” Another relative said, “[Person] will make a choice of foods or clothes. They will touch the one they like.” The relative also told us the service supported people to develop their independence. They said, “[Person] puts things in the washing machine and helps to make their bed."

Staff told us how the work they did in supporting people living in the home was aimed at giving people control. All the staff we spoke with were able to tell us about activities people were involved in to promote their independence, choice and control. There are people who attended college, learning new skills. Staff told us how people had developed their own tastes in such things as music and film and how people were then supported to pursue these interests further in the community by attending music concerts and going to the cinema. We were told that some people liked to use the different transport systems’ gaining independence skills when using transport such as buses and trains. Staff described how people were supported to prepare basic meals and snacks and aspects of dressing. Staff were clear about the importance of encouraging people to do things for themselves in order to gain greater independence.

We observed people were supported to make choices. For example, one person went to college on the day of inspection and they told us this was their choice. Two other people were asked if they wished to go out for a drive, which the agreed to. We observed staff supporting people during lunch in a way that promoted their independence and control.

The service used various methods of communication to enhance people’s independence, choice and control. These included sign language, PECS and objects of reference. The registered manager told us they were actively looking into electronic means of communication to help support people to communicate. Residents meetings included discussions about activities and menus, where people were able to make choices about what they wanted.

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.