Phemacare Ltd

Registration details

The location ID for Phemacare Ltd is 1-8366376287.

CQC register Phemacare Ltd to carry out these legally regulated activities. Contact us if you think Phemacare Ltd is operating services not listed here.

Type of service

• Homecare agencies

Service specialism

• Caring for adults over 65 yrs
• Caring for adults under 65 yrs
• Dementia
• Eating disorders
• Learning disabilities
• Mental health conditions
• Physical disabilities
• Sensory impairments
• Substance misuse problems

Local authority

Dudley

Monitored services

CQC register Phemacare Ltd to carry out the following legally regulated services here:

Personal care

Mr Christopher Olabisi Falola is responsible for these services.

Mrs Claire Ann Brinton is the registered manager for these services at this location.

Mr Morenikeji Babatunde Dawud is the registered manager for these services at this location.

Condition of this registration relating to carrying out this regulated activity

Within 14 days of this condition taking effect, the Registered Provider must implement an effective system at Phemacare Ltd – 3 Park Street, Lye, Stourbridge DY9 8SS to ensure each service user has a holistic, person centred, written care plan. The care plan must include information about how to meet each service users identified care needs and include detailed information on how staff should support service users with their individual health needs such as;
a. Specific health conditions such as chronic obstructive pulmonary disease, diabetes, dementia, skin care, asthma, and dietary needs.
b. Complex care needs such as catheter care.

Within 14 days of this condition taking effect, the Registered Provider must implement an effective system at Phemacare Ltd – 3 Park Street, Lye, Stourbridge DY9 8SS to ensure each service user has a written risk assessment. The risk assessment must provide information for staff that identifies the known risk associated with each service users’ care and treatment and set out steps on how staff should mitigate these known risks.

Within 28 days of this condition taking effect, the Registered Provider must:
a. Have effective governance systems in place at Phemacare Ltd – 3 Park Street, Lye, Stourbridge DY9 8SS to ensure they carry out audits on service users care plans and risk assessments, to ensure information is up to date and accurate.
b. Have effective governance systems at Phemacare Ltd – 3 Park Street, Lye, Stourbridge DY9 8SS to ensure they carry out audits of service user’s medication, daily records, accident and incidents and call monitoring of missed and/or late calls, to ensure information is up to date and accurate and take appropriate actions when concerns are identified.
c. Implemented an effective audit and monitoring system of all staff members recruitment files at Phemacare Ltd – 3 Park Street, Lye, Stourbridge DY9 8SS to ensure they include; a full employment history, photographic identification, copies of qualifications that two written references have been obtained, including one from their most recent employer and evidence that criminal records checks have been carried out.

Within 28 days of this condition taking effect and then on the first Monday of each calendar month thereafter, the Registered Provider must send to the Commission a written report outlining the findings of these audits. The report should contain details of the timescales for improvements, who will be responsible for them and what the quality assurance arrangements will be going forward to ensure that the agreed actions are completed.