We carried out a review of the data available to us about Autism Care (Grantham) on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Autism Care (Grantham), you can give feedback on this service.
Wheelwright Square is a supported living service providing personal care to people who live in their own flats. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection there was one person receiving personal care.
People’s experience of using this service and what we found
Process were in place to safeguard people from potential harm. Risks associated with people’s care had been identified, assessed and managed. Medicines were managed safely. Staff followed guidance related to COVID-19 and had received infection control training. There were enough staff to provide people with the care and support they were assessed for.
People’s needs had been assessed prior to receiving support. Staff completed an induction programme and received training relevant to their role. Staff worked with other agencies to obtain timely care and treatment for people. Mental capacity assessments and best interest decisions were in place where required but needed further development.
People were supported to have maximum choice and control of their lives and staff them in the least restrictive way possible and in their best interests; the policies and systems in the service supported.
Staff spoke about people they support in a caring way. The person communicated they felt happy with the support they received from staff. Staff respected people’s dignity and privacy.
People had personalised care plans in place. Staff knew people’s hobbies and knew how to support people in line with their interests. Information was accessible to people in different formats to aid communication. The provider had a complaints policy in place and the registered manager understood their responsibilities regarding this.
There were quality assurance checks in place to monitor people’s safety and welfare. Staff felt the manager was approachable and were able to share their feedback.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 03 November 2020 and this is the first inspection.
Why we inspected
This was a planned inspection following registration.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.