Inspire Social Care Services is a domiciliary care service providing a service to people living in their own home. At the time of the inspection there were 16 people using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People’s experience of using this service and what we found
There were sufficient numbers of safely recruited staff available to meet people's needs.
Medicines were managed safely, and staff were appropriately trained. Staff followed infection control procedures to reduce the risks of infection.
People's support needs were assessed regularly and planned to ensure they received the support they needed.
Staff enabled people to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was well-led by a management team who were passionate about delivering quality care and achieving the best possible outcomes for people. People, relatives and staff spoke positively about the leadership of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 22 April 2020 and this is the first inspection.
Why we inspected
This service had not previously been inspected and we wanted to check that people were receiving safe care and support.
Follow up
We will continue to monitor information we receive about the service using our monitoring system and will inspect when this is indicated.