Background to this inspection
Updated
21 June 2021
The Fine Clinic is a private weight loss service provided by Harmony (Your Gentle Way To Slim) Limited. It is located on the ground floor in premises shared with other services. There is a reception desk, waiting area and consulting room. Treatment is provided by a doctor and there is a charge for any medicines supplied. The service is available to adults aged 18 and over and is available by appointment between 8am and 4pm Monday to Friday, and 8am and 2pm on Saturday. The provider also runs clinics in Coventry, Wood Green and Bedford which are registered with CQC. They have been inspected as part of our programme.
How we inspected this service
During the inspection we spoke to staff including the manager and reviewed a range of documents.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.
Updated
21 June 2021
This service is rated as
Good overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at The Fine Clinic as part of our inspection programme. The service had not been inspected before.
The Fine Clinic provides weight loss services for adults, including the provision of medicines for the purposes of weight loss under the supervision of a doctor.
The doctor is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- Clear protocols were in place to support safe prescribing
- The doctors provided information and advice to support weight loss
- Arrangements were in place to support social distancing
- Staff followed infection prevention procedures
The areas where the provider should make improvements are
- Improve the provision of safeguarding training to include all staff
- Improve arrangements for access to medical records in the event that they cease trading
- Only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care