The Care Quality Commission
  • Doctor
  • Independent doctor

Thames Skin Clinic

Overall: Good read more about inspection ratings

1-3 Baylis Mews, Twickenham, TW1 3HQ (020) 8150 3400

Provided and run by:
Thames Skin Clinic Ltd

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Thames Skin Clinic on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Thames Skin Clinic, you can give feedback on this service.

03 November 2022

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection of Thames Skin Clinic on 3 November 2022. This was the first CQC inspection of this location under the current CQC inspection methodology.

The registered manager is the medical director of the company. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Thames Skin Clinic provides a range of surgical and non-surgical treatments, for example skin boosters, hydrafacials, skin peels, dermal filler, chemical peels, LED phototherapy, microneedling and electrolysis which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

Our key findings were:

  • The service provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The service organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the service was led and managed promoted the delivery of high-quality, person-centre care.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services