We carried out a review of the data available to us about 1 Fengates Road on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about 1 Fengates Road, you can give feedback on this service.
About the service
1 Fengates Road is a residential care home providing accommodation and personal care for up to six people. At the time of inspection there were six people living there.
People’s experience of using this service and what we found
Right Support
People were encouraged to have control in their daily lives and staff ensured people were able to live as independently as possible. For example, people had been supported to learn new skills such as going out to places of interest without staff support and taking care of their home environment. Risks were managed well to keep people safe while promoting their independence and staff supported people to access healthcare services when they needed them.
Right Care
Staff knew people well and ensured that people received the support they needed to keep them safe and to meet their individual care needs. People's rights were promoted, and they were protected from discrimination. People were treated with dignity and their privacy was respected. Staff were kind and caring. They treated people with respect and encouraged them to make decisions about their care and support. One relative told us, “The staff seem to know [person] very well indeed and they are on the ball. They are all great and I don’t have a bad word to say.”
Right Culture
There was a positive ethos at the service and a culture of empowering people to live the lives they wanted to. People were involved in planning their own care and were encouraged to give their views about the support they received. The support staff provided was flexible to take into account people's needs and preferences.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 1 December 2020 and this is the first inspection. The last rating for the service under the previous provider was good (published on 24 January 2018).
Why we inspected
We undertook this inspection to assess that the service is applying the principles of ‘Right support right care right culture’.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.