We carried out a review of the data available to us about Mornington Court on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Mornington Court, you can give feedback on this service.
Mornington Court is a residential care home providing accommodation and personal care to up to 57 people. The home is purpose build and arranged over three floors. The top floor was closed at the time of the inspection as the home was doing a phased opening. At the time of our inspection there were 22 people using the service.
People’s experience of using this service and what we found
People received safe care. Staff had received training in safeguarding and knew how to report safeguarding concerns and keep people safe from harm. The provider had a robust recruitment process in place which ensured only staff who were suitable to work in social care were recruited. There were sufficient numbers of staff deployed to meet people’s needs and keep them safe. People received their medicines as prescribed from staff who had been trained and were competent to do so. There were effective systems in place to manage the cleanliness and infection prevent and control within the home. Staff had received training and followed infection control guidance, including Covid 19 guidance. Accidents, incidents and near misses were analysed and lessons learned.
People received effective care. Care plan’s were person-centred, detailed and regularly reviewed. Staff had the skills and knowledge to meet people’s needs and were well supported. People’s nutritional needs were met. Staff ensured they asked people for consent and people had choice and control of their lives. People were supported to access healthcare when required.
Staff were kind and caring. Staff were highly motivated, spoke about people with compassion and ensured they knew what was important to them. People’s privacy, dignity and independence was always promoted and respected. People were involved in decisions about their care.
People received responsive care. Staff knew people well and ensured people received person-centred care. People’s communication needs were assessed and met. The provider responded to complaints appropriately and had a robust procedure. Activities were person-centred and planned based on people’s preferences and personal history.
The service was managed well. There was a positive culture in the home and people, their relatives and staff spoke very highly of the registered manager. Robust quality assurance processes were in place and any shortfalls actioned promptly and used as an opportunity for learning. The service worked well with other agencies.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
This service was registered with us on 06 October 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.