• Care Home
  • Care home

Ardent Residential Care Home

Overall: Requires improvement read more about inspection ratings

4 Houndiscombe Road, Plymouth, Devon, PL4 6HH (01752) 661667

Provided and run by:
Autonomy Health Ltd

Important: The provider of this service changed. See old profile

Report from 1 February 2024 assessment

Ratings

  • Overall

    Requires improvement

  • Safe

    Good

  • Effective

    Requires improvement

  • Caring

    Good

  • Responsive

    Requires improvement

  • Well-led

    Requires improvement

Our view of the service

We carried out an assessment on 13 February 2024 of Ardent Residential Care Home which is a ‘care home’ that provides care and support to older people some living with dementia. We found there were risks associated with poor maintenance of the premises and that people did not always receive care that met their preferences. We found breaches of the regulations related to Good Governance, Premises and equipment and Person centred care. The rating for this service is requires improvement. People in this care home receive accommodation for personal care without nursing. The service accommodates 23 people in one adapted building. At the time of the inspection 15 people were living at Ardent Residential Care Home. We looked at 11 quality statements; Safeguarding; Safe and effective staffing; Involving people to manage risk; Infection, prevention and control; Safe environments, medicine optimization; Monitoring and improving outcomes; Supporting people to live healthier lives, Capable, compassionate and inclusive leaders; Partnership and communities; Governance, management and sustainability.

People's experience of this service

People told us they felt safe living at Ardent Residential Care Home and said they would feel confident to raise any issues they might have with the registered manager. People told us there were enough staff to meet their needs. However, said they were not offered a range of opportunities tailored to their individual interests and preferences.