21 June 2023
During a routine inspection
About the service
Badgers Lodge is a nursing home that provides personal and nursing care to up to 10 people with complex learning disabilities or mental health and physical health care needs. At the time of this inspection there were 10 people using the service.
People’s experience of using this service and what we found
Right Support:
The service provided care and support in a well-equipped, well-furnished, and well-maintained environment that met people's sensory and physical needs. The service enables people living there to access the local community and its amenities. The premises did not feel unfriendly, intimidating or instutionalised.
People were able to use communal areas as they wished and to have ‘quiet time’ if they wanted to be alone.
People were supported by staff to take part in activities both ‘in-house’ and within the local community.
Staff enabled people to access healthcare provision and services as needed.
Staff communicated with people in ways that met their needs having received formal training in specific communication language programmes such as Makaton.
Right Care:
People received care and support that was kind and caring. Staff protected people’s right to privacy and ensured they were treated with dignity and respect.
Staff understood how to protect people from harm and abuse.
People’s care plans reflected their needs and the level of support to be required by staff. Relatives confirmed they had been involved with their family member’s care plan and were aware of the information recorded.
Right Culture:
Staff were responsive to people’s care and support needs.
Staff felt valued and supported.
Staff were aware of the ethos and values of the provider.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was Requires Improvement [Published 29 June 2022]
The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
This inspection was carried out to follow up on action we told the provider to take at the last inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
The overall rating for the service has changed from Requires Improvement to Good based on the findings of this inspection.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.