We carried out a review of the data available to us about New Spring Lodge on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about New Spring Lodge, you can give feedback on this service.
About the service
New Spring Lodge is a residential care home providing personal care to people with mental health conditions. The home can accommodate up to 17 people in one adapted building. At the time of the inspection 15 people were using the service.
People’s experience of using this service and what we found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by staff who understood their role in protecting them from the risk of harm. People were supported to take reasonable risks, so that they could do things they enjoyed and be part of the local community. Incidents were reviewed to help identify lessons learnt.
People were supported in a safe way to take their prescribed medicine. The staff's suitability to work with people was established before they commenced employment. Enough trained staff were available to support people.
People enjoyed the meals available and were supported to ensure their preferences and dietary needs were met. Drinks were available to people throughout the day. People maintained relationships with their family and friends and were encouraged to give their views about the service. This included raising any concerns they had.
Staff confirmed that due to their mental health condition, people could be difficult to motivate. A good day for many people included getting out of bed and showering. From discussions with people and observations it was evident that they chose how they wished to spend their day. Some people accessed their local community, some listened to music or read. People were supported to maintain their cultural and faith needs and were treated with consideration and respect by the staff team.
Checks to monitor the quality and safety of the service were completed. People’s views were gathered to help improve the service. The registered manager and staff team worked well with health, social care and criminal justice professionals.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 10 December 2020 and this is the first inspection.
Why we inspected
The inspection was prompted in part due to concerns received about the management of medicines. A decision was made for us to inspect and examine those risks. We found no evidence during this inspection that people were at risk of harm from this concern. Please see the Safe section of the report.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
The overall rating for the service is Good. This is based on the findings at this inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.